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SuccessFactors Announces Record Second Quarter Fiscal 2010 Results


-- Billings grow organically to $52.7 million, an increase of 35% year-over-year
-- Revenues grow organically to $46.8 million, an increase of 27% year-over-year
-- Cash flow grows to $6.8 million, an increase of 625% year-over-year
-- Raises 2010 guidance, provides non-GAAP revenue guidance of $198 million to $200 million

SAN MATEO, Calif., July 26, 2010 /PRNewswire via COMTEX/ --

SuccessFactors, Inc. (Nasdaq: SFSF) today announced results for its second quarter fiscal 2010 which ended June 30, 2010.

"In Q2 2010, SuccessFactors again delivers strong organic growth. Cash-profitability continues to expand with cash flow from operating activities up 625% year-over-year. Over, the last 5 quarters, SuccessFactors grew revenue organically 31% year-over-year on average. The organic revenue growth rate was up sequentially between Q1 and Q2, 2010 from 24% to 27%. Billings grew 35% for the best second quarter ever of $52.7 million. The growth is fuelled by bigger purchases, and more users from both new and existing customers, in all of the market segments; Enterprise, Medium, Small, and all geographies," said Lars Dalgaard, founder and CEO for SuccessFactors.

"Q2 had more than 50% of new sales coming from existing customers. With customers' proven interest in buying more of our secure, scalable, easy-to-use platform, we continue to expand it. New acquisitions closed in July include Inform - http://www.informimpact.com/ - that arms CEOs, CFOs and human resource professionals with actionable, high-value insights to perform better, gain competitive advantage and lower costs through business analytics and workforce planning; and CubeTree- http://www.cubetree.com/ - Enterprise Social Software that improves execution across the enterprise, and decreases silos and bureaucracy. SuccessFactors launched organically-built Calibration, Goal Execution and a substantial release on BizX Recruiting," Dalgaard continues. "In the first half of 2010, SuccessFactors has launched new-to-market products and acquired unique strategic teams and products that, combined with our existing applications, offer the global market a productivity suite of cloud business execution applications, never seen before, that can take only weeks to deploy. We believe we have an unmatched offering targeting a very large greenfield market."

Results for the second quarter fiscal year 2010:

  • Q2 FY10 Revenue: For the quarter ended June 30, 2010, revenue was $46.8 million, compared to the company's prior guidance of $45.0 million to $45.5 million, and compared to $36.9 million in the quarter ended June 30, 2009, an increase of approximately 27% year-over-year and an increase of 7% sequentially from Q110.
  • Q2 FY10 Operating Profit: For the quarter ended June 30, 2010, non-GAAP operating profit was $381,000. Non-GAAP operating profit excludes the effect of approximately $4.5 million in stock-based compensation expense for the quarter ended June 30, 2010.
  • Q2 FY10 Total Deferred Revenue: Total deferred revenue as of June 30, 2010 was $191.8 million, up approximately 3% sequentially from $185.9 million at March 31, 2010 and up approximately 28% year-over-year from $149.8 million at June 30, 2009.
  • Q2 FY10 Cash Flow Generated from Operations: For the quarter ended June 30, 2010, cash flow generated from operating activities was $6.8 million, up approximately 625% from $939,000 for the quarter ended June 30, 2009.
  • Q2 FY10 Net Income (Loss) per Common Share: On a GAAP basis, for the quarter ended June 30, 2010, net loss per common share, basic and diluted, was $(0.06). Non-GAAP net income per common share, basic and diluted, was $0.00, which excludes approximately $4.5 million in stock-based compensation expense, compared to $0.01 in Q110 which excluded approximately $5.0 million of stock-based compensation and breakeven at $0.00 in Q209 which excluded approximately $2.4 million of stock-based compensation. GAAP and non-GAAP net income (loss) per common share calculations for the second quarter of 2010 are based on 72.6 million weighted average shares outstanding.

Additional Second Quarter Fiscal 2010 Highlights:

  • SuccessFactors entered into a definitive agreement to acquire CubeTree, Inc. a visionary leader in the rapidly growing social business software category. The acquisition strengthens SuccessFactors' core Business Execution Software strategy and directly align with its mission of helping companies get work done every day.
  • SuccessFactors announced that it has signed its first joint customer, The McGraw-Hill Companies, with Inform. McGraw-Hill is the first joint customer and chose SuccessFactors' Business Execution (BizX) Suite to work strategically with Inform's workforce planning and business analytics solutions to execute against company objectives, improve company-wide visibility and drive maximum business results.
  • SuccessFactors announced that Jetstar Airways selected the entire BizX Software Suite to improve both the employee experience and the customer travel experience. Jetstar is a low fares leader in the Asia Pacific region, operating to almost 60 destinations across Australia, New Zealand, Asia and the Pacific.
  • SuccessFactors accelerated growth in patient care and announced that Spectrum Health, a not-for-profit, integrated health system, selected SuccessFactors' BizX Suite. Spectrum Health's subsidiaries include seven hospitals, a health plan and over 140 service sites, as well as physician practices that serve the western Michigan area.
  • SuccessFactors and Cast Iron Systems announced that SuccessFactors' Business Execution (BizX) Software Suite can now be integrated with on-premise business systems through Cast Iron's OmniConnect cloud-based integration platform. Customers can now take advantage of this integration capability to rapidly connect SuccessFactors' Employee Central with existing ERP systems.
  • SuccessFactors announced that it has signed a reseller and consulting partner agreement with software consulting and Cloud Computing specialist, iMotion, to resell SuccessFactors' products and services across Hungary and into Central and Eastern Europe.
  • SuccessFactors hosted close to 1,000 customers and prospects over a two-week period at SuccessConnect 2010 New York City and San Francisco, with keynotes from EMC Corporation in New York City and Coca-Cola Enterprises in San Francisco.
  • At SuccessConnect 2010 in New York City, SuccessFactors announced the general availability of SuccessFactors Calibration, the industry's first solution to streamline and eliminate variability across managers and identify true high-performers, as well as Goal Execution, a solution that brings awareness, visibility and tracking of progress against company goals into the daily work of employees. SuccessFactors also announced the general availability of SuccessFactors BizX Insights. Powered by Inform, BizX Insights enables C-Level executives and managers to answer critical questions about overall business performance to further accelerate results.
  • At SuccessConnect 2010 in San Francisco, SuccessFactors released a research report that validates the performance of SuccessFactors' "Return on Execution Portfolio" (SF ROX), evidence that customers significantly outperformed markets across NASDAQ, DOW and S&P 500. SuccessFactors also announced the 2010 Business Execution Workshop Series designed to provide business leaders with methodologies, tools and techniques to gain business insight and further accelerate results within any organization.
  • SuccessFactors announced that Hillary Smith will join the company as its new General Counsel, managing the company's global legal affairs and team. Hillary brings SuccessFactors a wide breadth and tenure of legal experience and is joining SuccessFactors from Yahoo! Inc. where she has been the General Counsel of Right Media, now a Yahoo! company, and Yahoo!'s Associate General Counsel, following her role as SVP, General Counsel and Corporate Secretary at DoubleClick Inc.
  • Lars Dalgaard named Best CEO of a Large Company in the 2010 San Francisco Business Times Innovation and Technology Awards. Dalgaard was selected from a pool of 25 finalists and more than 300 nominations of business leaders by a panel of independent judges in conjunction with the editors from the San Francisco Business Times. This follows after being awarded Ernst & Young 2008 Entrepreneur of the Year.

Guidance:

SuccessFactors is raising guidance for full fiscal year 2010 and initiating guidance for its third quarter fiscal 2010, as of July 26th, 2010.

  • Q3 FY10: Non-GAAP revenue for the company's third fiscal quarter is projected to be in the range of approximately $52.5 million to $53.5 million. Note that non-GAAP revenue includes revenue from acquired companies that is required to be written down for GAAP purposes under purchase accounting rules. Non-GAAP net income per common share, basic and diluted, is expected to be breakeven, excluding the impact of acquisition accounting and related costs. Non-GAAP net income per common share estimates exclude the effects of estimated stock-based compensation expense, the amortization of intangible assets and any write-downs for fair value accounting related to the acquisitions and assume an average weighted share count of approximately 74.3 million shares.
  • Full Year 2010: Non-GAAP revenue for the company's full fiscal 2010 is now expected to be in the approximate range of $198 million to $200 million, raised from the GAAP revenues range of approximately $180 million to $182 million given going into in Q210 which was raised from the approximate range of $178 million to $180 million going into Q110. The company continues to expect the non-GAAP net income per common share for fiscal 2010 to be around breakeven, excluding the impact of acquisition accounting and related costs. Non-GAAP net loss per common share estimates exclude the effects of estimated stock-based compensation expense, the amortization of intangible assets and any write-downs for fair value accounting related to the acquisitions and assume an average weighted share count of approximately 73.5 million shares.

This guidance also includes the revenue impact of the adoption of EITF 08-01 effective July 1, 2010, and revenue and expense from both the Inform and CubeTree - acquisitions that closed in July 2010.

Q210 Financial Results Conference Call:

SuccessFactors will host a conference call today at 2:00 p.m. (PDT) / 5:00 p.m. (EDT) to discuss the second quarter fiscal 2010 financial results with the investment community. A live web broadcast of the event will be available on SuccessFactors' Investor Relations website at http://www.successfactors.com/investor. A live domestic dial-in is available at (877) 398-2615 or (706) 634-10915 internationally. A domestic replay will be available at (800) 642-1687 or (706) 645-9291 internationally, passcode 86973090, and available via webcast replay until August 13th, 2010.

Use of Non-GAAP Financial Information:

SuccessFactors provides quarterly and annual financial statements that are prepared in accordance with generally accepted accounting principles (GAAP). To help understand SuccessFactors' past financial performance and future results, SuccessFactors has supplemented its financial results that it provides in accordance with GAAP, with non-GAAP financial measures. The method SuccessFactors uses to produce non-GAAP financial results is not computed according to GAAP and may differ from the methods used by other companies. The non-GAAP measures used by SuccessFactors in this press release exclude the impact of stock-based compensation expense and amortization of intangible assets and any write-downs for fair value accounting related to the acquisitions. The company defines bookings or billings as revenue plus change in total deferred revenue. Non-GAAP Revenue includes revenue from acquired companies that is required to be written down for GAAP purposes under purchase accounting rules.

About SuccessFactors, Inc.

SuccessFactors is the global leader in Business Execution Software. The SuccessFactors Business Execution (BizX) Suite improves business alignment and people performance to drive breakthrough results for companies of all sizes. Across 168 countries and 34 languages, more than 8 million users and 3,000 companies leverage SuccessFactors every day, up from approximately 300,000 users and 100 companies in 2003. Business Execution bridges the gap between strategy and success, by allowing every person in an organization to execute against their plans better and faster. To learn more, visit: http://www.successfactors.com/.

Execution Is The Difference(TM)

Follow us: http://twitter.com/SuccessFactors

Like us: http://facebook.com/SuccessFactors

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995:

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are SuccessFactors' current expectations and beliefs.

These forward-looking statements include statements about expected non-GAAP revenue, non-GAAP net income, impact of acquisitions and product performance. Factors that could cause actual results to differ materially from those contemplated by these forward-looking statements include: our ability to retain customers and to experience high customer renewal rates; whether customers renew their agreements for additional modules or users; pricing pressures; the uncertain impact of the overall global economic conditions, including on customers, prospective customers and partners, renewal rates and length of sales cycles; the fact that both the business execution and the social business markets are at an early stage of development, and may not develop as rapidly as we anticipate; risks related to the integration of the acquisitions, including retaining customers and employees and managing geographically-dispersed operations; competitive factors; outages or security breaches; our ability to develop, and market acceptance of, new services; the impact of any discovered product defects or outages; our ability to continue to sell our services outside the HR area; our ability to manage our growth; our ability to successfully expand our sales force and its effectiveness; whether our resellers and other partners will be successful in marketing our products; our ability to continue to manage expenses; the impact of unforeseen expenses, including as a result of integrating acquisitions; and general economic conditions worldwide. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.

Further information on these and other factors that could affect our financial results is included in the section entitled "Risk Factors" in our Annual Report on Form 10-K and in our most recent report on Form 10-Q and in other filings we make with the Securities and Exchange Commission from time to time.

These documents are or will be available in the SEC Filings section of the Investor Relations section of our website at www.successfactors.com/investor. Information on our website is not part of this release.

    CONTACTS:    Dominic Paschel
                 SuccessFactors, Inc.
                 Global Public & Investor Relations
                 415-262-4641
                 dpaschel@successfactors.com


                               SuccessFactors, Inc.
                      Condensed Consolidated Balance Sheets
                                  (in thousands)


                                     As of June 30,    As of December 31,
                                                 2010                 2009
                                                 ----                 ----
                                      (unaudited)                       (1)
    Assets:
    Current assets:
       Cash and cash equivalents              $86,671              $76,618
       Marketable securities                  256,573              246,629
       Accounts receivable, net of
        allowance for doubtful
        accounts                               46,210               57,611
       Deferred commissions                     6,205                5,950
       Prepaid expenses and other
        current assets                          9,040                5,679
                                                -----                -----
          Total current assets                404,699              392,487
    Restricted cash                               918                  931
    Property and equipment, net                 5,661                5,787
    Deferred commissions, net of
     current portion                            8,947                9,233
    Other assets                                  805                  259
          Total assets                       $421,030             $408,697
                                             ========             ========

    Liabilities and stockholders'
     equity:
    Current liabilities:
       Accounts payable                        $1,074                 $794
       Accrued expenses and other
        current liabilities                     7,750                7,220
       Accrued employee compensation           11,150               14,546
       Deferred revenue                       167,125              160,356
                                              -------              -------
          Total current liabilities           187,099              182,916
    Deferred revenue, net of
     current portion                           24,687               21,268
    Long-term taxes payable                     1,527                1,643
    Other long-term liabilities                   144                  367
          Total liabilities                   213,457              206,194

    Stockholders' equity:
       Common stock                                73                   72
       Additional paid-in capital             435,591              421,419
       Accumulated other
        comprehensive income                      (66)                 (89)
       Accumulated deficit                   (228,025)            (218,899)
                                             --------             --------
          Total stockholders' equity          207,573              202,503

          Total liabilities and
           stockholders' equity              $421,030             $408,697
                                             ========             ========



    (1)  The condensed consolidated balance sheet as of December 31, 2009
    has been derived from the audited financial statements as of that
    date, but does not include all of the information and footnotes
    required by accounting principles generally accepted in the United
    States for complete financial statements.

                           SuccessFactors, Inc.
              Condensed Consolidated Statements of Operations
              (unaudited, in thousands, except per share data)

                             Three Months Ended          Six Months Ended
                                  June 30,                   June 30,
                                  --------                   --------
                               2010          2009     2010            2009
                               ----          ----     ----            ----

    Revenue                 $46,844       $36,940  $90,619         $72,160
    Cost of revenue (1)      11,737         7,947   22,325          16,436
    Gross profit             35,107        28,993   68,294          55,724
                             ------        ------   ------          ------

    Operating expenses:
     (1)
       Sales and marketing   22,109        19,996   44,335          39,552
       Research and
        development           8,926         6,073   16,651          11,624
       General and
        administrative        8,212         5,282   15,706          12,526
         Total operating
          expenses           39,247        31,351   76,692          63,702
                             ------        ------   ------          ------

    Loss from operations     (4,140)       (2,358)  (8,398)         (7,978)

    Interest income
     (expense) and other,
     net                       (268)          481     (536)            613
                               ----                   ----             ---
    Loss before provision
     for income taxes        (4,408)       (1,877)  (8,934)         (7,365)

    Provision for income
     taxes                      (67)         (444)    (194)           (638)
    Net loss                $(4,475)      $(2,321) $(9,128)        $(8,003)
                            =======       =======  =======         =======

    Net loss per common
     share, basic and
     diluted                 $(0.06)       $(0.04)  $(0.13)         $(0.14)
                             ======        ======   ======          ======

    Shares used in
     computing net loss
     per common share,
     basic and diluted       72,645        56,754   72,328          56,536
                             ======        ======   ======          ======


    (1) Amounts include
    stock-based
     compensation
     expenses as follows:

                           Three Months Ended      Six Months Ended
                                June 30,               June 30,
                                --------               --------
                               2010          2009     2010            2009
                               ----          ----     ----            ----
    Cost of revenue            $677          $367   $1,280            $698
    Sales and marketing       1,794           966    3,749           2,090
    Research and
     development                722           307    1,597             592
    General and
     administrative           1,328           727    2,921           1,401


                               SuccessFactors, Inc.
                  Condensed Consolidated Statements of Cash Flows
                            (unaudited, in thousands)

                           Three Months Ended       Six Months Ended
                                June 30,                June 30,
                                --------                --------
                            2010        2009        2010        2009
                            ----        ----        ----        ----

    Cash flow
     from operating
     activities:
      Net
       loss               $(4,475)    $(2,321)    $(9,128)    $(8,003)
      Adjustments
       to reconcile
       net loss to
       net cash
       provided
       by
       operating
       activities:
         Depreciation
          and
          amortization      1,331         893       2,605       1,960
         Gain (loss)
          on
          retirement/
          impairment
          of fixed
          asset                 -          (1)          -        (65)
         Amortization
          of
          deferred
          commissions       2,157       1,838       4,241      3,614
         Stock-based
          compensation
          expense           4,521       2,444       9,547      4,858
         Changes in
          assets and
          liabilities:
             Accounts
              receivable   (3,748)       (571)     11,401      8,448
             Deferred
              commissions  (2,317)     (1,561)     (4,209)    (2,462)
             Prepaid
              expenses
              and
              other
              current
              assets          323      (1,073)     (1,185)    (1,184)
             Other
              assets         (149)         77        (545)      (104)
             Accounts
              payable         615      (2,259)        280     (1,307)
             Accrued
              expenses
              and
              other
              current
              liabilities     227      (1,596)        470     (3,433)
             Accrued
              employee
              compensation  2,628       1,822      (3,396)        81
             Long-
              term
              taxes
              payable         (82)      1,161        (116)     1,161
             Other
              liabilities    (129)         57        (216)        36
             Deferred
              revenue       5,902       2,029      10,187         26
                Net
                 cash
                 provi-
                 ded
                 by
                 opera-
                 ting
                 activi-
                 ties       6,804         939      19,936      3,626
                            -----         ---      ------      -----

    Cash flow from
     investing
     activities:
       Restricted cash          9          (5)         12         24
       Prepaid
        acquisition
        costs              (2,175)          -      (2,175)         -
       Capital
        expenditures       (1,150)       (275)     (1,782)      (348)
       Proceeds
        from
        sale
        of
        assets                  -           -           1         88
       Purchases
        of
        available-
        for-
        sale
        securities       (111,182)     (22,953)  (145,641)   (78,627)
       Proceeds
        from
        maturities
        of
        available-
        for-
        sale
        securities         66,003       12,955     92,103     39,804
       Proceeds
        from
        sales
        of
        available-
        for-
        sale
        securities         23,244            -    43,244         546
                Net
                 cash
                 used
                 in
                 invest-
                 ing
                 activi-
                 ties     (25,251)     (10,278)  (14,238)     (38,513)
                          -------      -------   -------      -------

    Cash flow from
     financing
     activities:
       Offering
        costs                (111)           -      (111)           -
       Proceeds
        from
        exercise
        of
        stock
        options,
        net                 2,797        1,510     4,733        2,049
       Principal
        payments
        on
        capital
        lease
        obligations           (10)          (9)        -          (18)
              Net
               cash
               provided
               by
               financing
               activities   2,676        1,501     4,622        2,031
                            -----        -----     -----        -----

    Effect of exchange
     rate changes on
     cash and cash
     equivalents             (162)         130     (267)           62
                             ----          ---     ----           ---
    Net increase
     (decrease) in
     cash and cash
     equivalents          (15,933)      (7,708)  10,053       (32,794)
    Cash and cash
     equivalents
     at beginning
     of period            102,604       44,773   76,618        69,859
    Cash and cash
     equivalents
     at end of
     period               $86,671      $37,065  $86,671       $37,065
                          =======      =======  =======       =======


      SuccessFactors, Inc.
      Reconciliation of GAAP to Non-GAAP Measures
      (unaudited, in thousands, except per share data)

                                Three Months Ended         Six Months Ended
                                     June 30,                  June 30,
                                     --------                  --------
                                2010          2009          2010         2009
                                ----          ----          ----         ----
    Billings
     reconciliation:
    ----------------
      Revenue                $46,844       $36,940       $90,619      $72,160
                             -------       -------       -------      -------

      Ending total
       deferred revenue      191,812       149,824       191,812      149,824
      Less:  Beginning
       total deferred
       revenue               185,910       147,794       181,624      149,798
                             -------       -------       -------      -------
      Change in total
       deferred revenue        5,902         2,030        10,188           26
                               -----         -----        ------          ---

      Billings (revenue
       plus change in
       total deferred
       revenue)              $52,746       $38,970      $100,807      $72,186
                             =======       =======      ========      =======


    Billings profit and
     margin
     reconciliation:
    -------------------
      Billings revenue       $52,746       $38,970      $100,807      $72,186
      Non-GAAP total cost
       of revenue and
       operating expenses
       (total spend)          46,463        36,931        89,470       75,357
      Billings profit         $6,283        $2,039       $11,337      $(3,171)
                              ======        ======       =======      =======
      Billings margin             12%            5%           11%         (4%)


    Net loss and net
     loss per share
     reconciliations:
    -----------------
      GAAP net loss          $(4,475)      $(2,321)      $(9,128)     $(8,003)
      (a) Stock-based
       compensation            4,521         2,367         8,315        4,781
      (a1) Stock-based
       compensation for
       stock issued in
       lieu of cash
       bonuses                     -          -      1,232          -
      Non-GAAP net income
       (loss) excluding
       stock-based
       compensation
       expense and other
       items                     $46        $46       $419    $(3,222)
                                 ===           ===          ====      =======

      GAAP net loss per
       common share -
       basic and diluted      $(0.06)       $(0.04)       $(0.13)      $(0.14)
                              ======        ======        ======       ======
      Non-GAAP net income
       (loss) per common
       share (excluding
       stock-based
       compensation
       expense) - basic
       and diluted             $0.00      $0.00      $0.01     $(0.06)
                               =====         =====         =====       ======

      GAAP shares used in
       computing net loss
       per common share,
       basic and diluted      72,645        56,754        72,328       56,536
                              ======        ======        ======       ======


    Total spend
     reconciliation:
    ----------------
      GAAP total cost of
       revenue and
       operating expenses    $50,984       $39,298       $99,017      $80,138
      (a) Stock-based
       compensation            4,521         2,367         8,315        4,781
      (a1) Stock-based
       compensation for
       stock issued in
       lieu of cash
       bonuses                     -          -      1,232          -
      Non-GAAP total cost
       of revenue and
       operating expenses
       (total spend)         $46,463       $36,931       $89,470      $75,357
                             =======       =======       =======      =======


    Gross profit and
     gross margin
     reconciliations:
    -----------------
      GAAP gross profit      $35,107       $28,993       $68,294      $55,724
      (b) Stock-based
       compensation in
       cost of revenue           677           367         1,166          698
      (b1) Stock-based
       compensation in
       cost of revenue for
       stock issued in
       lieu of cash
       bonuses                     -          -        114          -
      Non-GAAP gross
       profit                $35,784       $29,360       $69,574      $56,422
                             =======       =======       =======      =======

      GAAP gross margin
       percentage                 75%           78%           75%          77%
                                 ===           ===           ===          ===
      Non-GAAP gross
       margin percentage          76%           79%           77%          78%
                                 ===           ===           ===          ===


    Cost of revenue
     reconciliation:
    ----------------
      GAAP cost of revenue   $11,737        $7,947       $22,325      $16,436
      (b) Stock-based
       compensation in
       cost of revenue           677           367         1,166          698
      (b1) Stock-based
       compensation in
       cost of revenue for
       stock issued in
       lieu of cash
       bonuses                     -          -        114          -
      Non-GAAP cost of
       revenue               $11,060        $7,580       $21,045      $15,738
                             =======        ======       =======      =======


    Total operating
     expenses
     reconciliation:
    ----------------
      GAAP operating
       expenses              $39,247       $31,351       $76,692      $63,702
      (c) Stock-based
       compensation in
       operating expenses      3,844         2,000         7,149        4,083
      (c1) Stock-based
       compensation in
       operating expenses
       for stock issued in
       lieu of cash
       bonuses                     -          -      1,118          -
      Non-GAAP operating
       expenses              $35,403       $29,351       $68,425      $59,619
                             =======       =======       =======      =======


    Total sales and
     marketing
     reconciliation:
    ----------------
      GAAP sales and
       marketing             $22,109       $19,996       $44,335      $39,552
      (d) Stock-based
       compensation in
       sales and marketing     1,794           966         3,330        2,090
      (d1) Stock-based
       compensation in
       sales and marketing
       for stock issued in
       lieu of cash
       bonuses                     -          -        419          -
      Non-GAAP sales and
       marketing             $20,315       $19,030       $40,586      $37,462
                             =======       =======       =======      =======


    Total research and
     development
     reconciliation:
    ------------------
      GAAP research and
       development            $8,926        $6,073       $16,651      $11,624
      (e) Stock-based
       compensation in
       research and
       development               722           307         1,513          592
      (e1) Stock-based
       compensation in
       research and
       development for
       stock issued in
       lieu of cash
       bonuses                     -          -         84          -
      Non-GAAP research
       and development        $8,204        $5,766       $15,054      $11,032
                              ======        ======       =======      =======


    Total general and
     administrative
     reconciliation:
    -----------------
      GAAP general and
       administrative
       expenses               $8,212        $5,282       $15,706      $12,526
      (f) Stock-based
       compensation in
       general and
       administrative          1,328           727         2,306        1,401
      (f1) Stock-based
       compensation in
       general and
       administrative for
       stock issued in
       lieu of cash
       bonuses                     -          -        615          -
      Non-GAAP general
       and administrative     $6,884        $4,555       $12,785      $11,125
                              ======        ======       =======      =======


    Operating margin
     reconciliation:
    ----------------
      GAAP loss from
       operations            $(4,140)      $(2,358)      $(8,398)     $(7,978)
      (b) Stock-based
       compensation in
       cost of revenue           677           367         1,166          698
      (d) Stock-based
       compensation in
       sales and marketing     1,794           966         3,330        2,090
      (e) Stock-based
       compensation in
       research and
       development               722           307         1,513          592
      (f) Stock-based
       compensation in
       general and
       administrative          1,328           727         2,306        1,401
      (b1) Stock-based
       compensation in
       cost of revenue for
       stock issued in
       lieu of cash
       bonuses                     -          -        114          -
      (d1) Stock-based
       compensation in
       sales and marketing
       for stock issued in
       lieu of cash
       bonuses                     -          -        419          -
      (e1) Stock-based
       compensation in
       research and
       development for
       stock issued in
       lieu of cash
       bonuses                     -          -         84          -
      (f1) Stock-based
       compensation in
       general and
       administrative for
       stock issued in
       lieu of cash
       bonuses                     -          -        615          -
      Non-GAAP  income
       (loss) from
       operations less
       stock-based
       compensation             $381         $9     $1,149    $(3,197)
                                ====           ===        ======      =======

      Revenue                $46,844       $36,940       $90,619      $72,160
      Non-GAAP operating
       margin percentage           1%            0%            1%         (4%)
                                 ===           ===           ===         ====


    Free cash flow
     reconciliation:
    ----------------
      Net cash provided by
       operating
       activities             $6,804          $939       $19,936       $3,626
      Less: Capital
       expenditures           (1,150)         (275)       (1,782)        (348)
      Free cash flow          $5,654          $664       $18,154       $3,278
                              ======          ====       =======       ======


SOURCE SuccessFactors, Inc.

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